Pharmacy Technician, Non-Sterile Compounding 503A (1st shift)

This role delivers measurable business impact by producing high-quality, customized non-sterile medications that directly expand patient access and revenue in a hyper-growth 503A/503B environment. The Pharmacy Technician owns end-to-end compounding execution, ensuring precision, compliance, and throughput across formulations. Leveraging AI as a force multiplier, the role enhances speed, batch accuracy, documentation quality, and real-time decision-making in regulated workflows. Operating within strict USP, FDA, and state requirements, this position safeguards product integrity while scaling production. Success requires P80–P90 talent characterized by disciplined execution, sharp attention to detail, continuous learning agility, and proactive problem-solving. The role aligns to Empower’s mission by consistently delivering safe, effective medications while advancing operational excellence, regulatory compliance, and innovation in pharmaceutical compounding practices nationwide at scale.

Compounding Operations

• Batch Preparation: Prepare non-sterile compounded medications including creams, gels, capsules, and solutions by accurately weighing, mixing, and labeling ingredients, leveraging AI-enabled verification tools to enhance precision, reduce variability, and ensure compliance with USP 795 and 800 standards while maintaining consistent production throughput and quality outcomes in a high-volume, regulated pharmaceutical environment. 
• Process Execution: Execute compounding procedures with strict adherence to SOPs, using AI-supported workflow systems to optimize sequencing, minimize errors, and improve efficiency while ensuring traceability, documentation accuracy, and compliance with FDA, OSHA, and state board requirements in a fast-paced production setting. 
• Quality Assurance: Perform in-process and final verification checks to ensure product uniformity, potency, and labeling accuracy, utilizing AI-driven monitoring tools to detect anomalies, support root cause analysis, and proactively prevent deviations while maintaining rigorous quality and compliance standards.

Equipment And Systems

• Equipment Operation: Operate compounding equipment such as capsule fillers, ointment mills, and blister pack machines, applying AI-based performance insights to improve consistency, maximize uptime, and ensure adherence to validated operating parameters in a high-throughput manufacturing environment. 
• Maintenance Support: Clean and maintain compounding equipment according to established schedules, using AI-enabled tracking systems to anticipate maintenance needs, reduce downtime, and ensure equipment reliability while supporting compliance with safety and regulatory standards. 
• Digital Documentation: Accurately complete batch records and production documentation using systems such as LifeFile, leveraging AI-driven validation tools to improve data integrity, ensure audit readiness, and provide real-time visibility into compounding activities and compliance performance.

Compliance And Collaboration

• Regulatory Adherence: Follow USP, FDA, and state regulatory requirements, utilizing AI-supported compliance tools to monitor adherence, identify risks, and ensure all compounding activities consistently meet stringent regulatory and quality expectations. 
• Safety Practices: Apply OSHA and ANSI safety protocols, including proper PPE usage and hazardous material handling, leveraging AI-driven safety insights to reduce risk, reinforce compliance, and maintain a safe and controlled compounding environment. 
• Team Collaboration: Partner with quality, regulatory, and production teams to resolve issues and improve processes, using AI-generated insights to enhance decision-making, support investigations, and drive continuous improvement in product quality and operational efficiency.

• Strong knowledge of non-sterile compounding techniques, USP 795/800 standards, and regulatory requirements, with ability to apply precision and consistency in high-volume pharmaceutical production environments. 

• Proficiency in compounding equipment operation and digital systems such as LifeFile, with ability to leverage AI-enabled tools for documentation accuracy, workflow optimization, and quality assurance. 

• Analytical and problem-solving skills with ability to interpret data, identify trends, and apply AI-driven insights to improve processes, reduce errors, and enhance production outcomes. 

• Strong attention to detail, accountability, and collaboration skills, with ability to operate effectively in a fast-paced, highly regulated, team-oriented environment focused on quality and compliance.

Key Competencies

• Customer Focus: Builds trust through customer-centric solutions

• Strategic AI: Guides responsible AI adoption and adaptation

• Optimizes Work Processes: Drives efficiency with continuous improvement

• Collaborates: Partners effectively to achieve shared goals

• Resourcefulness: Secures and deploys resources efficiently

• Manages Complexity: Simplifies and solves complex challenges

• Ensures Accountability: Delivers on commitments with integrity

• Situational Adaptability: Adjusts approach to shifting conditions

• Communicates Effectively: Tailors messages to diverse audiences

Values

• People: Empowering people defines who we are

• Quality: Excellence in every product, every time

• Service: Serving others is our highest purpose

• Innovation: Advancing care through technology and discovery

• Minimum of 1 year of experience in nonsterile compounding, combining, admixing, diluting, pooling, reconstituting, packaging and labeling medications.

• High school diploma or equivalent required; Associate’s degree in pharmaceutical sciences, chemistry, chemical or industrial engineering, pharmaceutics or industrial pharmacy is preferred.

• Strong attention to detail, self-motivation, and the ability to read, understand, and follow technical documents and standard operating procedures.

• Ability to perform rudimentary mathematical calculations and use of pharmaceutical-grade compounding equipment.
• Certified Pharmacy Technician (CPhT) or Technician Trainee license required; Pharmacy Technician Certification Board Nonsterile Compounding Certificate preferred; Lean Six Sigma White Belt preferred.

Employee Benefits, Health, and Wellness:

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. 

Learn more: https://careers.empowerpharmacy.com/benefits/ 

Physical Requirements: 

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.