Director, Telehealth Sales

The Director of Telehealth Sales is responsible for expanding Empower’s commercial footprint across the telehealth and virtual care market. This role leads high value sales efforts with telehealth platforms, virtual care providers, and digitally enabled healthcare organizations. The focus is on driving meaningful revenue growth through complex, strategic partnerships that require thoughtful structuring and executive level engagement.

Reporting to the Chief Sales Officer, this role owns telehealth sales strategy and execution for large, multi-product opportunities. Success is measured by revenue growth, deal quality, forecast accuracy, and the ability to close durable partnerships that scale.

Telehealth Revenue Growth

• Own new business development across a defined set of telehealth and virtual care partners. Identify and qualify high potential opportunities, lead sales efforts from initial engagement through close, and structure deals that support long term growth.

Strategic Deal Leadership

• Lead complex sales processes involving multiple stakeholders, products, and integrations. Develop pursuit strategies, coordinate internal resources across Sales, Technology, Operations, Finance, and executive leadership, and maintain momentum across long sales cycles.

Executive Relationship Management

• Build and manage senior level relationships with executives and decision makers at telehealth organizations. Clearly articulate Empower’s value proposition, align on partnership objectives, and guide negotiations through to successful close.

Forecasting and Sales Discipline

• Own forecast accuracy for telehealth opportunities. Maintain clear visibility into deal stages, timing, and risk, and provide leadership with reliable, data driven projections.

Internal Alignment

• Partner closely with the Strategic Sales Pursuits team to align on opportunity selection and execution. Serve as the internal leader for telehealth sales efforts while ensuring coordination across commercial and operational teams.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• 10 or more years of experience in enterprise or strategic sales within telehealth, digital health, or healthcare technology
• Proven success closing large, complex deals with sophisticated buyers
• Strong executive presence, negotiation skills, and the ability to lead cross functional teams
• Bachelor’s degree required or equivalent experience

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/