Employee Communications Manager

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Employee Communications Manager at Empower Pharmacy plays a pivotal role in building and executing enterprise-wide communication strategies that connect, engage, and inform employees across all levels of the organization. Reporting directly to the Chief Human Resources Officer, this role supports all of HR’s Centers of Excellence while driving consistent and inspiring messaging that strengthens employee engagement, transparency, and cultural alignment. By combining strategic storytelling, operational excellence, and AI-enabled communication tools, the Manager, Employee Communications ensures that every employee is informed, included, and inspired to contribute to Empower’s mission during a time of hypergrowth and transformation.

• Develops and executes enterprise-wide internal communication strategies that strengthen employee engagement, transparency, and alignment with Empower’s culture and values.
• Partners with the CHRO, HR leaders, and business executives to deliver clear and inspiring employee communication that supports Empower’s hypergrowth strategy and people-first mission.
• Creates and manages multi-channel communications, including newsletters, intranet content, organizational announcements, town halls, and digital platforms, ensuring clarity, consistency, and inclusivity.
• Establishes and maintains scalable communication standards, templates, and processes that support all HR Centers of Excellence and enterprise-wide people initiatives.
• Leverages AI-enabled tools and communication analytics to tailor messaging, measure engagement, and continuously improve communication effectiveness.
• Collaborates cross-functionally with HR Business Partners, Employee Relations, HR Operations, and business leaders to ensure consistent messaging during organizational changes, policy updates, and enterprise-wide initiatives.
• Supports leadership communications by drafting talking points, creating presentation materials, and preparing content for all-employee meetings and HR-led events.
• Leads change communications for transformation initiatives, helping employees navigate growth and cultural evolution through thoughtful, people-first messaging.
• Serves as a trusted advisor to leaders by embedding storytelling and communications best practices into HR strategies and enterprise-wide initiatives.
• Champions Empower’s culture of innovation, inclusion, and accountability by designing communication strategies that bring Empower’s mission and values to life for employees.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Other abilities required by this job include close vision.

• Proven ability to design and deliver enterprise-wide communication strategies in fast paced, high-growth environments.
• Exceptional writing, editing, and storytelling skills, with the ability to translate complex topics into clear, engaging, and people-first messages.
• Demonstrated success supporting leadership communications, change management, and employee engagement strategies.
• Experience using AI-enabled tools and digital communication platforms to enhance messaging and track effectiveness.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 7 years of experience in employee communications, internal communications, or corporate communications with a focus on HR or people-related functions.
• Requires Bachelor’s Degree in Communications, Public Relations, Human Resources, or related field.
• Preferred certifications include Accredited Business Communicator (ABC); Strategic Communication Management Professional (SCMP); International Association of Business Communicators (IABC) certification.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/