Manager, Sales Training

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Manager, Sales Training is a pivotal force in advancing the capabilities and performance of Empower’s Sales organization during a time of rapid growth and national expansion. By designing world-class training experiences, this leader ensures our representatives are equipped with the clinical knowledge, selling skills, and customer engagement strategies required to thrive in a dynamic, highly regulated pharmaceutical environment. This role offers the opportunity to shape a best-in-class sales training function that not only drives immediate results but also builds long-term capability in service of our mission: delivering innovative, affordable medications to help 300 million people live healthier, happier lives.

• Designs and executes end-to-end training programs that accelerate new hire onboarding, deepen product knowledge, and advance sales effectiveness—ensuring all content is compliant, strategically aligned, and optimized for adult learners in a fast-paced, regulated environment.
• Collaborates with cross-functional stakeholders across Sales Leadership, Product Management, Medical Affairs, and Compliance to transform complex clinical, regulatory, and operational information into engaging, accurate, and accessible learning experiences.
• Leverages AI-powered analytics, learner performance metrics, and field insights to continuously assess training effectiveness, identify capability gaps, and drive data-informed enhancements that improve knowledge retention and application in the field.
• Creates and maintains a scalable library of dynamic learning assets—including interactive eLearning modules, digital job aids, live workshops, and field coaching tools—that enable consistent development and reinforcement of key sales behaviors.
• Owns and manages a strategic training calendar that aligns with product launches, sales cycles, and evolving business priorities, ensuring the right training is delivered at the right time using modern learning technologies and enablement platforms.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Strong leadership, coaching, and facilitation skills with a passion for helping others grow, and a proven ability to build trust and collaboration across Sales, Marketing, and Human Resources teams.
• Proficiency in instructional design, sales enablement platforms, learning management systems, and AI-powered training tools, with advanced skills in Microsoft PowerPoint and Excel.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 5 years of experience in Sales Training, Talent Development, or Sales Enablement, with demonstrated success in a fast-paced, high-growth commercial organization.

  Requires a Bachelor’s degree in business, education, life sciences, or a related field; Master’s degree preferred.

• Preferred certifications include Certified Professional in Learning and Performance (CPLP); Certified Sales Trainer (CST); Association for Talent Development (ATD) credentials; or Sandler/SPI/Challenger certifications.
• Demonstrated experience leveraging AI in daily work to drive efficiency, solve problems, and enhance decision-making—adept at integrating AI-powered solutions into all workflows.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/