Microsoft Applications Administrator

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Microsoft Applications Administrator plays a pivotal role in redefining how Empower connects people, spaces, and productivity in our dynamic, fast-growing environment. In addition to owning the administration and optimization of Microsoft Places, this role also manages key legacy applications, ensuring continuity, performance, and integration across both modern and established systems. By supporting our hybrid workplace strategy through real-time collaboration, space utilization, and employee engagement at scale, this individual contributor helps shape a smarter, more flexible work environment.

• Administers and configures Microsoft Places to support the organization’s hybrid work strategy, enabling efficient space management, employee presence coordination, and location-aware collaboration.
• Serves as the administrator for legacy business applications in addition to Microsoft Places, ensuring continued support, configuration, and system integrity across both modern and legacy platforms.
• Partners with Information Technology (IT), People Operations, and Facilities teams to integrate Microsoft Places with broader technology ecosystems and workplace experience initiatives.
• Monitors application performance, troubleshoots issues, and implements updates or enhancements to optimize system functionality and user satisfaction across all supported platforms.
• Creates and distributes training materials, user guides, and communications to promote adoption and self-service use of Microsoft Places and legacy applications.
• Analyzes data from Microsoft Places and legacy tools to generate insights that support space utilization, operational planning, and cross-functional decision-making.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Strong communication, user advocacy, and problem-solving skills with the ability to collaborate cross-functionally and support organizational change initiatives.
• Proficiency with Microsoft 365 suite (especially Teams, Outlook, and SharePoint), system integration tools, and experience administering digital workplace or smart building platforms.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 5 years of experience in IT system administration, digital workplace tools, or facilities technology with demonstrated success supporting enterprise collaboration platforms.
• Bachelor’s degree in IT, computer science, systems engineering, or a related field preferred.
• Microsoft Certified: Modern Desktop Administrator Associate preferred; Microsoft 365 Certified: Fundamentals strongly preferred.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/