Manager, Transportation

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Manager, Transportation plays a pivotal role in ensuring the seamless flow of our compounding pharmaceutical products through optimized, timely, and compliant distribution. This role champions the on-time delivery and integrity of medications, empowering patients nationwide to live healthier, happier lives. As part of a dynamic and innovative team, this position supports Empower Pharmacy’s mission of expanding access to quality, affordable medication by designing transportation strategies that are as efficient and dependable as the care we deliver.

• Leads daily transportation operations to ensure timely, cost-effective, and compliant delivery of pharmaceutical products, while maintaining high standards of safety, regulatory adherence, and customer satisfaction.
• Develops, negotiates, and manages strategic partnerships with shipping providers, carriers, and third-party logistics organizations to continuously enhance service quality, drive operational efficiency, and achieve cost savings across the transportation network.
• Monitors, analyzes, and reports on transportation metrics and Key Performance Indicators using artificial intelligence (AI) - driven analytics tools to identify opportunities for route optimization, cost savings, and risk mitigation.
• Ensures all shipping activities adhere to Food and Drug Administration, Drug Enforcement Administration, Department of Transportation, and current Good Manufacturing Practices standards.
• Collaborates cross-functionally with Supply Chain, Operations, Quality, and Customer Service teams to enhance service levels and customer satisfaction.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Strong leadership, communication, and critical thinking skills, with the ability to foster collaboration across departments and inspire a high-performance culture.
• Deep understanding of transportation management systems, carrier management, temperature-controlled logistics, and proficiency in Enterprise Resource Planning tools, Microsoft Office Suite, and basic applications of AI for transportation analytics and forecasting.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 8 years of progressive experience in transportation, logistics, or supply chain management, including 3 years in a leadership capacity within a pharmaceutical, healthcare, or regulated manufacturing environment.
• Requires a Bachelor’s degree in supply chain management, logistics, business administration, or a related field; Master’s degree preferred.
• Certified in Transportation and Logistics (CTL) preferred; Lean Six Sigma certification preferred; Project Management Professional (PMP) strongly preferred.
• Demonstrated experience leveraging AI in daily work to drive efficiency, solve problems, and enhance decision-making—adept at integrating AI-powered solutions into all workflows.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/