Manager, Sales Development

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Manager, Sales Development at Empower Pharmacy is a high-performance leader who builds, scales, and optimizes a results-driven sales development engine, ensuring continuous market expansion and revenue acceleration. This role is for a driven, strategic thinker who thrives on developing elite teams, executing precision-targeted prospecting strategies, and driving relentless pipeline growth through innovation and accountability. As the architect of Empower’s outbound sales strategy, you will inspire, challenge, and empower your team to break barriers, outperform expectations, and transform healthcare access through every conversation.

• Builds, develops, and leads a high-performance sales development team by recruiting top talent, implementing world-class training programs, and instilling a culture of accountability, discipline, and continuous improvement that drives aggressive pipeline growth.
• Designs and executes an elite-level outbound prospecting strategy, leveraging advanced sales analytics, artificial intelligence-driven automation, and real-time market intelligence to target high-value prospects and maximize conversion rates.
• Optimizes sales development operations and performance metrics, continuously monitoring outreach effectiveness, refining engagement tactics, and implementing scalable processes that accelerate lead generation, enhance pipeline velocity, and improve revenue impact.
• Aligns cross-functional sales strategies with marketing, account executives, and medical affairs, ensuring seamless lead handoff, coordinated messaging, and a data-backed approach that enhances client acquisition and long-term business growth.
• Drives a culture of resilience, execution, and results, motivating the team to exceed key performance indicators, overcome objections, and push past barriers with innovative problem-solving, strategic agility, and a relentless pursuit of excellence.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Deep expertise in customer relationship management platforms, sales engagement automation, and data-driven sales strategy execution, with a focus on leveraging insights to drive outbound success.
• Exceptional leadership, coaching, and motivational skills, with the ability to cultivate a winning sales culture and inspire sales development representatives to perform at elite levels.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 5 years of experience in sales development, outbound prospecting, or lead generation leadership.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
• Preferred certifications include Certified Sales Professional (CSP), Certified Business Development Professional (CBDP), and Strategic Sales Leadership Certification (SSLC) to demonstrate expertise in outbound sales methodologies and team management, and a valid driver's license is required for field travel.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/