Senior Manager, Facilities & Maintenance 503A

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Senior Manager, Facilities & Maintenance ensures operational reliability by leading a team responsible for maintaining pharmaceutical manufacturing infrastructure, utilities, and equipment. This role is critical to minimizing downtime, optimizing production efficiency, and maintaining strict compliance with regulatory requirements. Through strategic leadership and technical expertise, this position drives continuous improvement in facility operations while fostering a high-performance culture.

• Leads and motivates a team of technicians to provide 24/7 support for manufacturing operations, ensuring equipment reliability, and minimizing downtime.
• Develops and mentors team members, fostering a culture of collaboration, innovation, and continuous improvement to enhance technical skills and professional growth.
• Oversees preventative maintenance, resource allocation, and project execution to optimize production efficiency within budget and regulatory requirements.
• Collaborates with cross-functional teams to align maintenance efforts with business objectives and identify opportunities for process optimization and innovation.
• Manages hiring, training, performance evaluations, and documentation to ensure smooth operations while promoting a positive, collaborative work environment.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• In-depth knowledge of pharmaceutical manufacturing, equipment, water system and Heating, Ventilation, and Air Conditioning, Air compressor, Boilers, regulatory requirements, and Quality Management Systems, including Change Controls, Corrective and Preventive Actions, and Deviations, with expertise in Building Automation Systems and Computerized Maintenance Management Systems.
• Proven ability to lead projects, solve problems under pressure, manage tasks efficiently, and communicate effectively, with proficiency in Microsoft Office and familiarity with Lean Six Sigma.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 10 years of experience with 3 years in a leadership role within the pharmaceutical manufacturing industry.
• Bachelor’s degree in mechanical or industrial engineering, preferred.
• Lean Six Sigma Green Belt preferred; Certified Maintenance & Reliability Professional (CMRP) strongly preferred; OSHA 30-Hour Certification preferred.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/