Salesforce Developer

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Salesforce Developer plays a key role in creating innovative and scalable solutions that enhance pharmaceutical sales, marketing, and customer service operations. This role empowers teams through automation, seamless integrations, and data-driven insights while ensuring compliance with industry regulations. By fostering collaboration and leveraging technology, the Salesforce Developer supports Empower Pharmacy’s commitment to delivering high-quality, affordable healthcare solutions.

• Designs and implements customized solutions within Salesforce Sales Cloud and Service Cloud to streamline pharmaceutical sales and service processes while developing automation and workflows that improve operational efficiency and enhance user experience.
• Integrates Salesforce with internal and external business systems to ensure seamless data flow and real-time access to critical information, working with application programming interface development and middleware tools to optimize system performance.
• Collaborates with sales, marketing, and customer service teams to gather business requirements and translate them into scalable technical solutions while developing and maintaining technical documentation to support ongoing system enhancements.
• Ensures data security, integrity, and compliance with industry regulations such as the Health Insurance Portability and Accountability Act by implementing best practices for access controls, data governance, and user role management.
• Leverages artificial intelligence (AI)-powered analytics to enhance decision-making, automate workflows, and improve system efficiency by implementing AI-driven automation for predictive insights and personalized user experiences.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Demonstrated ability to adapt and excel in a fast-paced environment without requiring a formal degree, with a strong emphasis on practical experience, problem-solving skills, and continuous learning in Salesforce development.
• Strong analytical thinking, collaboration, and communication skills, with the ability to translate business needs into technical solutions that improve system functionality.
• Demonstrated experience leveraging AI in daily work to drive efficiency, solve problems, and enhance decision-making—adept at integrating AI-powered solutions into Salesforce workflows.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 3 years of experience developing and maintaining Salesforce Sales Cloud and Service Cloud solutions, with expertise in customization, automation, and system integrations.
• Salesforce Platform Developer I certification required; Salesforce Platform Developer II certification strongly preferred; Salesforce Administrator certification preferred; Salesforce JavaScript Developer I certification preferred.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/