Data Entry Process Analyst

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

At Empower Pharmacy, the Data Entry Process Analyst plays a pivotal role in upholding our commitment to quality and compliance. This position is instrumental in developing and implementing robust quality assurance frameworks that ensure our products meet the highest standards, thereby directly contributing to our mission of expanding access to quality, affordable medications. By leading continuous improvement initiatives and fostering a culture of excellence, the Data Entry Process Analyst ensures that our operations not only comply with regulatory requirements but also enhance patient safety and satisfaction.

• Develops and enforces comprehensive quality assurance policies, procedures, and best practices to ensure compliance with company policies, industry regulations, and accreditation standards while ensuring all processes align with the highest standards of safety, accuracy, and efficiency.
• Conducts regular audits, assessments, and process evaluations to maintain stringent quality control by identifying trends, mitigating risks, and implementing proactive measures to enhance operational reliability.
• Identifies gaps in workflows and implements corrective actions to enhance quality and efficiency by collaborating with stakeholders to standardize processes, improve operational consistency, and drive cross-functional alignment in quality initiatives.
• Provides training and guidance to employees on quality standards and compliance requirements while developing and updating documentation, Standard Operating Procedures, and training materials to ensure adherence to regulatory expectations and internal benchmarks.
• Works closely with leadership and department heads to align quality initiatives with business objectives by acting as a liaison between teams to facilitate communication and standardization of best practices and leading quality improvement projects that enhance overall performance, regulatory compliance, and customer satisfaction.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Exceptional problem-solving, and strategic planning skills, with the ability to communicate effectively across all levels of management and build high-performing teams.
• Strong knowledge of quality control principles, audit methodologies, regulatory requirements, and proficiency in quality management software and data analysis tools.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 2 years of experience in quality assurance, compliance, or process management, within the pharmaceutical or healthcare industry.
• High School Diploma required, Bachelor’s degree in Quality Management, Business Administration, Pharmaceutical Sciences, or a related field preferred.
• Certified Quality Auditor (CQA) and Certified Manager of Quality/Organizational Excellence (CMQ/OE) are required; Certified Quality Improvement Associate (CQIA), Certified Quality Engineer (CQE), and Six Sigma Green Belt are preferred.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/