Principal Technical Product Management

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Manager, Technical Product is a dynamic leader dedicated to driving digital transformation that enhances patient and provider experiences. This role ensures the delivery of secure, scalable, and user-friendly mobile and web applications while embodying Empower Pharmacy’s mission of innovation, service, and quality healthcare solutions. By fostering collaboration, embracing emerging technologies, and maintaining regulatory compliance, the Manager, Technical Product plays a crucial role in creating seamless and impactful digital interactions that inspire confidence and trust.

• Develops and maintains a strategic product roadmap for pharmacy-focused mobile and web applications, aligning product priorities with business objectives, technical feasibility, and customer needs.
• Leads the end-to-end product lifecycle, including discovery, development, testing, deployment, and iteration, ensuring product features align with market trends, regulatory requirements, and business goals.
• Defines technical requirements, Application Programming Interface integrations, and system architectures to support scalable, reliable applications while collaborating with engineering teams to ensure best practices in frontend and backend development.
• Partners with User Interface/User Experience teams to create intuitive digital experiences tailored to pharmacy workflows while engaging with patients, providers, and stakeholders to gather insights and optimize usability.
• Leverages artificial intelligence (AI)-powered analytics and data-driven insights to enhance decision-making, automate workflows, and drive continuous improvements while ensuring compliance with healthcare regulations and security standards.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Strong expertise in application programming interfaces, system integrations, and enterprise platforms, including cloud infrastructure such as Amazon Web Services (AWS) and Microsoft Azure, as well as modern technology stacks, with experience in healthcare workflows, compliance systems, and security standards such as the Health Insurance Portability and Accountability Act and Electronic Prescriptions for Controlled Substances preferred.
• Demonstrated experience leveraging AI in daily work to drive efficiency, solve problems, and enhance decision-making—adept at integrating AI-powered solutions into all workflows.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 10 years of experience managing technical products, with a strong focus on mobile and web applications and a proven ability to drive product innovation in a fast-paced environment.
• Requires a Bachelor’s degree in computer science, information technology, business administration, or a related field, with a Master of Business Administration or equivalent professional experience preferred.
• Certified Scrum Product Owner or AWS Certified Solutions Architect are preferred.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ - Link Opens in New Tab