Vice President, Technical Product Management

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

Technology solutions are the backbone of operational excellence and business transformation, and at Empower, Technical Product Management is responsible for delivering Information Technology (IT)-driven solutions that optimize processes, increase efficiency, and solve complex business challenges. The Vice President, Technical Product Management will lead the design, deployment, and continuous improvement of enterprise IT solutions, ensuring seamless integration of artificial intelligence (AI)-driven automation, business intelligence, and digital transformation across all functions.

This leader will oversee end-to-end IT solution strategy, from identifying business needs to selecting, implementing, and optimizing technology platforms that drive operational success. From Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems to AI-powered automation and data analytics, this role ensures Empower's IT solutions are scalable, secure, and aligned with strategic goals.

If you are a technology executive who thrives at the intersection of IT, business strategy, and digital transformation, this is your opportunity to lead enterprise IT solutions that enhance business performance and innovation at Empower.

• Develop and execute a business-driven IT solutions strategy, ensuring technology investments align with corporate objectives and drive measurable outcomes.
• Oversee enterprise IT systems, including ERP, CRM, and AI-powered analytics platforms, ensuring seamless integration, automation, and optimization.
• Leverage AI-driven business intelligence, machine learning, and process automation to streamline operations, reduce inefficiencies, and enhance decision-making.
• Lead IT product lifecycle management, from technology selection and implementation to continuous optimization and innovation.
• Ensure cloud-based IT infrastructure, cybersecurity compliance, and data integrity, deploying AI-driven risk management and system monitoring for enhanced security and performance.
• Drive business process reengineering and digital transformation, ensuring IT solutions enhance productivity, collaboration, and operational agility.
• Deploy AI-powered automation, robotic process automation, and workflow digitization to improve enterprise-wide efficiency.
• Enhance IT service management with predictive analytics and AI-driven automation, ensuring seamless system performance, minimal downtime, and proactive IT support.
• Collaborate with business stakeholders, Finance, Human Resources, Operations, and commercial teams to deliver IT solutions that solve real business problems and enhance user experience.
• Build and lead a high-performance IT product management team, fostering innovation and accountability while advising executives on future-proof, cost-effective technology solutions aligned with Empower’s vision.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Exceptional leadership, problem-solving, and IT strategy execution skills, with the ability to align technology investments with business objectives and ensure seamless digital transformation.
• Proven expertise in enterprise IT systems, cloud computing, ERP, CRM, AI-powered analytics, and business intelligence tools, with demonstrated ability to optimize IT ecosystems for business growth and operational efficiency.
• Deep knowledge of IT governance, compliance frameworks, and cybersecurity best practices, ensuring regulatory adherence and enterprise risk management.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 15 years of executive leadership experience in IT product management, enterprise IT solutions, or business technology strategy, with a proven track record of implementing enterprise-wide IT solutions in complex organizations.
• Requires a Master’s degree in information technology, business administration, computer science, or a related field, with strong preference for candidates with expertise in AI-driven automation, cloud-based IT solutions, and digital transformation.
• Demonstrated experience leveraging AI in daily work to drive efficiency, solve problems, and enhance decision-making—adept at integrating AI-powered solutions into all workflows.
• Certified Information Systems Manager (CISM) preferred; ITIL (Information Technology Infrastructure Library) Master Certification strongly preferred; Certified Cloud Security Professional (CCSP) preferred; Project Management Professional (PMP) preferred.

• No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
• Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
• Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
• Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
• Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
• FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Company Paid Short-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a short period of time.
• Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
• Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.

Additional Voluntary Benefits

• Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
• Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
• Critical Illness: Protect your finances from the expenses of a serious health issue.
• Long-Term Disability: Protect your income during illness or injury with long-term disability coverage.
• Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
• Legal Services: Access professional legal assistance to address concerns confidently.
• Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
• Pet Insurance: Care for your furry family members with our pet insurance coverage.
• Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.