Director, Cybersecurity Operations

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Director, Cybersecurity Operations is responsible for leading and managing all aspects of cybersecurity operations to protect Empower Pharmacy’s critical systems and data. This role ensures the implementation of effective security strategies, rapid threat detection, and response capabilities to mitigate risks. By fostering collaboration and leveraging cutting-edge technologies, the Director strengthens the organization's security posture while upholding our commitment to innovation, service, and quality in healthcare advocacy.

• Develops and executes enterprise-wide cybersecurity strategies that align with organizational goals, continuously enhancing security frameworks to protect critical assets from evolving cyber threats and vulnerabilities.
• Leads the Security Operations Center and incident response processes by implementing advanced detection, analysis, and mitigation strategies, ensuring rapid containment of security incidents to minimize operational disruptions and business impact.
• Oversees vulnerability management, threat intelligence, and risk assessments by proactively identifying, analyzing, and mitigating emerging security threats through continuous monitoring, predictive analytics, and industry best practices.
• Ensures strict compliance with industry regulations and security frameworks such as National Institute of Standards and Technology (NIST), International Organization for Standardization (ISO) 27001, Health Insurance Portability and Accountability Act (HIPAA), and Payment Card Industry Data Security Standard (PCI DSS) by developing and enforcing robust policies, standards, and organization-wide security awareness programs.
• Drives innovation in cybersecurity operations by integrating AI-driven security analytics, machine learning-based threat detection, and automation to enhance response times, optimize risk management, and fortify the organization's overall security posture.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Possesses strong leadership, communication, and problem-solving skills with expertise in incident response, security operations, and compliance requirements, along with experience collaborating with cross-functional teams to enhance the organization's cybersecurity posture.
• Expertise in security operations, incident response, risk management, and compliance with NIST, SO 27001, HIPAA, and PCI DSS, with proficiency in cybersecurity tools, automation, and AI-driven solutions to enhance efficiency, decision-making, and threat management.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 10 years of experience in cybersecurity operations, including leadership roles in security monitoring, threat response, and risk management, with a strong ability to manage cybersecurity frameworks and enterprise security initiatives.
• Requires a Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field, with a Master’s degree preferred for candidates pursuing senior leadership roles.
• Demonstrated experience leveraging AI in daily work to drive efficiency, solve problems, and enhance decision-making—adept at integrating AI-powered solutions into all workflows.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/