Director, Insurance Risk

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Director of Insurance Risk plays a crucial role in safeguarding Empower Pharmacy’s mission by strategically managing risk exposure, ensuring financial protection, and strengthening long-term resilience. This role requires a proactive leader who will oversee the company’s insurance programs, mitigate financial risks, and drive innovative risk management strategies tailored to the evolving pharmaceutical landscape. Through collaboration with leadership, brokers, and insurers, this individual will build a comprehensive risk framework that protects the company’s ability to produce innovative medications, expanding access to quality, affordable healthcare.

• Develops and executes a comprehensive risk management strategy that ensures optimal insurance coverage and financial protection for the organization, considering industry-specific risks and emerging threats.
• Leads the evaluation, selection, and negotiation of insurance policies, ensuring cost-effective solutions that align with the company’s growth and operational needs while optimizing coverage.
• Collaborates with internal stakeholders to assess risks, develop mitigation strategies, and implement enterprise-wide initiatives that strengthen risk resilience.
• Manages claims processes, ensuring timely and effective resolution of insurance claims, including coordinating with brokers, insurers, and legal counsel to protect the company’s interests.
• Continuously monitors industry trends, regulatory changes, and market conditions to anticipate potential risks and recommend strategic adjustments to the company’s insurance and risk management programs.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Strong leadership, problem-solving, and strategic planning skills, with the ability to communicate effectively across all levels of management and build high-performing teams.
• Extensive knowledge of insurance policies, risk analysis, claims management, and regulatory requirements, with proficiency in data analysis, contract negotiation, and risk assessment tools.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 10 years of experience in insurance risk management, corporate risk, or financial risk oversight, with expertise in designing and implementing enterprise risk strategies.
• Requires a Bachelor’s degree in finance, business administration, risk management, or a related field, a master’s degree.
• Professional certifications in risk management, insurance, or finance are preferred (e.g., Certified Risk Manager (CRM), Associate in Risk Management (ARM), Chartered Property Casualty Underwriter (CPCU)).
• Demonstrated experience leveraging AI in daily work to drive efficiency, solve problems, and enhance decision-making—adept at integrating AI-powered solutions into all workflows.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/