Operations Project Manager

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

As an Operations Project Manager at Empower Pharmacy, you will be at the forefront of driving critical initiatives that ensure the seamless delivery of innovative medications, directly contributing to our mission of helping people live healthier, happier lives. This role offers the unique opportunity to lead cross-functional teams, optimize processes, and collaborate with visionary leaders in a dynamic and purpose-driven environment.

• Leads cross-functional project teams to plan, execute, and deliver high-impact initiatives within the compounding pharmaceutical organization, ensuring strategic alignment with organizational objectives, regulatory compliance, and customer needs.
• Develops comprehensive project plans that encompass detailed timelines, precise budgets, resource allocation, and clearly defined deliverables, driving operational efficiency and fostering accountability at every stage of the project lifecycle.
• Collaborates extensively with internal stakeholders, external partners, and regulatory bodies to facilitate seamless communication, resolve challenges, and ensure all project activities align with the organization’s mission and quality standards.
• Manages a rigorous risk assessment framework to identify, evaluate, and mitigate potential obstacles, ensuring project continuity, timely delivery, and the achievement of desired outcomes.
• Ensures the highest standards of compliance with all applicable regulatory requirements and quality protocols, maintaining meticulous documentation and supporting internal and external audits to uphold the organization’s reputation for excellence.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Demonstrates strong leadership, communication, and problem-solving skills, with the ability to effectively manage cross-functional teams, build relationships with stakeholders, and drive organizational success.
• Possesses advanced technical skills in project management software such as Microsoft Project or Smartsheet, proficiency in Microsoft Office tools including Excel, Word, and PowerPoint, and familiarity with regulatory compliance systems, with demonstrated experience leveraging Artificial Intelligence (AI) to drive efficiency, solve problems, and enhance decision-making—adept at integrating AI-powered solutions into all workflows.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 7 years of experience managing complex projects in pharmaceutical, healthcare, or a similarly regulated industry, with a proven track record of delivering projects on time and within budget.
• Requires a Bachelor’s degree in business administration, project management, engineering, or a related field; Master’s degree is preferred.
• Project Management Professional (PMP) certification is required; Lean Six Sigma Green Belt or higher is preferred. 

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/