Manager, Product Digital Transformation

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Manager, Product Digital Transformation drives continuous improvement initiatives that enhance efficiency, streamline processes, and support Empower Pharmacy’s commitment to quality service. This role collaborates across departments to implement best practices, optimize workflows, and ensure the successful execution of strategic projects. By fostering a culture of innovation, accountability, and teamwork, the Manager, Product Digital Transformation plays a vital role in advancing operational performance and delivering impactful business results.

• Leads cross-functional projects focused on process improvement, efficiency gains, and cost reduction by utilizing data-driven methodologies to identify opportunities and implement sustainable solutions.
• Develops and executes digital transformation strategies that align with business goals, ensuring initiatives support growth, scalability, and long-term success.
• Collaborates with stakeholders to analyze existing workflows, identify inefficiencies, and implement technology-driven solutions that enhance productivity and eliminate bottlenecks.
• Drives a culture of continuous improvement through training, coaching, and mentorship while facilitating workshops to educate teams on best practices and lean methodologies.
• Leverages artificial intelligence (AI)-powered analytics to optimize processes, improve decision-making, and enhance reporting accuracy while integrating automation solutions to streamline project management and execution.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Proficiency in Agile, Scrum, or Waterfall methodologies, with hands-on expertise in workflow automation, analytics, and intelligent enterprise solutions.
• Strong analytical, problem-solving, and strategic planning skills to leverage data, enhance collaboration, and drive continuous improvement across functions.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

• Minimum of 5 years of experience in pharmacy systems, QA testing, systems implementation, or IT project management with a proven ability to identify and resolve bugs and manage complex deployments.
• Bachelor’s degree in information systems, business administration, or a related field, with a strong foundation in technology-driven transformation and enterprise integration.
• Licensed Pharmacy Technician or licensed Pharmacist required. Six Sigma Certification or preferred.

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/